The pre-send check
Before any campaign goes out, MailHoor checks it for the problems that send email to spam or break it. If something is wrong, the campaign does not start and the check tells you what to fix.
What is checked
| Check | Passes when | How to fix it |
|---|---|---|
| Sender verified | The From address is on a verified sender and domain | Add it in Settings → Senders and verify the domain in Settings → Sending domains |
| SPF, DKIM and DMARC | The domain's records are published and pass | Publish the records from Sending domains. See DNS records explained |
| Unsubscribe link | The email contains an unsubscribe link | Add the unsubscribe link to the footer |
| Links and images | Links and images load | Fix or remove broken links and images |
| Plan volume | Your remaining monthly volume covers the audience | Send to a smaller segment, or upgrade in Plan & billing |
| Account status | Your workspace is approved to send | See Account review |
When every item passes, you see Ready to send.
Why MailHoor blocks instead of warning
A campaign sent from an unauthenticated domain, or without an unsubscribe link, goes to spam and can damage your domain's reputation for weeks. Stopping it before it goes out protects your future campaigns.
Still need help? Email support@mailhoor.com or call +20 101 072 9258. We answer in Arabic and English.