Account review

To protect delivery for every customer, new workspaces are reviewed before they send campaigns to lists. Everything else works during the review.

Last updated: 2026-10-13

Why we review new accounts#

MailHoor sends from shared, warmed-up infrastructure. One sender with a bought list can hurt delivery for everyone. A short review lets us stop that before it happens and keeps your mail in the inbox.

What works while your account is in review#

• Setting up domains, senders and DNS records.
• Importing contacts, building segments, forms and landing pages.
• Designing campaigns and automations.
• Business Mail for your team.

Sending campaigns and automations to lists starts once the review is approved. If something is blocked, the pre-send check shows Account under review.

How long it takes#

We review new accounts as they arrive and email you as soon as yours is approved. A paid subscription is approved automatically.

Help us approve you quickly#

• Sign up with your work email on your company domain.
• Add and verify your sending domain.
• Import only contacts who agreed to receive your emails.

Questions? Email support@mailhoor.com.