Introduction to MailHoor
MailHoor is an email marketing and automation platform for businesses in Egypt and the Arab world, with SMS, WhatsApp and Business Mail in the same account.
What you can do with MailHoor
| Product | What it is for | Example |
|---|---|---|
| Email campaigns | One message to many customers: newsletters, offers and announcements | "20% off this weekend" to 5,000 customers |
| Automation | Emails that send themselves when something happens | A welcome series for every new subscriber |
| Transactional email | Messages your website or app sends one at a time, through the API or SMTP | Receipts, verification codes, password resets |
| SMS and WhatsApp | Text campaigns to the same lists, through your own provider account | A delivery reminder by WhatsApp |
| Business Mail | Real mailboxes for your team on your own domain | sales@yourbrand.com answering a customer |
How MailHoor is organised
The portal at mailhoor.com/portal has one menu across the top:
| Menu | What is inside |
|---|---|
| Overview | Your getting-started checklist and workspace summary |
| Campaigns, Automation, Ready journeys, Templates, Messages | |
| SMS & WhatsApp | SMS, WhatsApp |
| Audience | Contacts, Segments, Signup forms, Landing pages, Preference center |
| Reports | Analytics, Revenue, Deliverability |
| Integrations | Online store, Facebook Lead Ads, HubSpot, API & SMTP, Webhooks |
| Business Mail | Work mailboxes for your team |
| Settings | Sending domains, DNS hosting, Senders, Team, Plan & billing |
The portal and these docs work in Arabic and English. Switch language at any time from the top of the page.
Why MailHoor asks you to verify your domain
Gmail, Yahoo and Outlook require anyone who sends email in bulk to prove they own the domain they send from. Mail that is not authenticated is sent to spam or rejected. MailHoor therefore only sends campaigns from domains you have verified, and it checks every campaign before it goes out. See Add and verify your domain.
Ready to start?
The Quick start takes you from sign-up to your first campaign in four steps.
Still need help? Email support@mailhoor.com or call +20 101 072 9258. We answer in Arabic and English.