Data deletion
Last updated: 4 October 2026
How to delete the data MailHoor holds about you, including data we receive from Facebook.
If you connected Facebook to a MailHoor account
MailHoor keeps your Facebook name and ID, the Pages you chose with their access tokens, and the names of your lead forms. You can delete all of it in any of these ways:
- In MailHoor: open Facebook Leads and click Disconnect Facebook. We stop receiving leads and delete the tokens and settings right away.
- On Facebook: open Settings & privacy → Settings → Business integrations (or Apps and websites), choose MailHoor and click Remove. Facebook tells us, and we delete the same data automatically. If you also ask Facebook to delete your data, you get a confirmation code that you can check on this page.
- By email: write to support@mailhoor.com from the email address of your MailHoor account. We delete the data within 30 days and confirm by email.
Leads already added to your lists are your contacts and stay in your account until you delete them. You can delete contacts or whole lists at any time in MailHoor.
If you filled in a lead form or receive emails from a business
The business that ran the ad or sends you email decides how your data is used, and MailHoor processes it for them. To have your data deleted, contact that business. You can stop their emails at any time with the unsubscribe link at the bottom of each email. If you cannot reach them, write to support@mailhoor.com and we will help.
Deleting your MailHoor account
Write to support@mailhoor.com from your account's email address. We delete your account, lists and contacts within 30 days, except billing records that the law requires us to keep. See our Privacy Policy for details.